The Scofield Company

“Everything we do depends on the reliability of our network, and I was looking for a partner I could trust, that gives me the support and planning that I need as a small business owner...”

“The previous IT company we used had to be micro-managed to make sure they did what they were supposed to be and didn’t overbill me. Techcare has solved this...”

Melanie Scofield
Owner, The Scofield Company

Sarfatty Associates, Ltd.

"We had tried different companies for support, but they never offered the proactive approach we needed. The Techcare team fixes problem before I even knew I had the problem and have helped us with planning an appropriate infrastructure and backup for our business..."

George Sarfatty, A.I.A.
Sarfatty Associates, Ltd.

Hillard Heintze, LLC

“Every day technology has to be up and running to support our mobile staff. In Techcare we found a partner that had a better model for us. Their team is fantastic, jumping all over any problems, even on weekends. I’d encourage anybody to talk to Techcare...”

Arnette Heintze
Partner, Hillard Heintze, LLC

Golden Apple Foundation

"Your previous IT company had been with us for a long time, but issues were going unresolved, resulting in downtime, and I needed to make my staff happy. I needed to find the best IT firm for our organization. I’m here to tell you, IT is best provided by Techcare – since we’ve had you in our lives, my staff has been singing your praises...."

Dominic Belmonte
President and CEO, Golden Apple Foundation

AEL Financial Services

“We are very satisfied with Techcare, working with them over two years now. Our previous firm had poor service and poor communication, and Techcare has been very responsive and knowledgeable...”

Tex Williamson
Vice President, AEL Financial Services

Stinson Brand Innovation

“As our business grew, our technology needs grew, and we needed to stop trying to take care of IT ourselves with bandaids and duct tape. We wanted to partner with someone who understood creative companies and be our Virtual CIO. I like to say “Techcare puts the Care in Tech.”

Mark Stinson
Principal & Innovator, Stinson Brand Innovation

Hearing Health Center

"As a growing business with multiple offices and multiple I.T. issues,  I was skeptical about hiring an outside firm for I.T. management.  Techcare came highly recommended, and we opted to go with them. I have worked with more than a few I.T. companies, and I must say that most know the I.T. part, but few communicate well.  Fewer still accurately project the needs, the time involved and the "bumps" in the road related to projects.  Techcare was on top of our rather large project right from the beginning.  We communicated daily, or even multiple times a day when necessary.  They planned well, executed well, and followed up in a timely manner.  They are real professionals that can safely handle anything we can give them.  At the end of the day, I want an I.T. partner who works with me, keeps me up and running, and takes I.T. worries away.  Techcare does all that in spades, and gives me peace of mind so that I can focus on running our business.  I would heartily recommend them as an outstanding partner for your business."

Jim Bair
V.P. Of Operations, Hearing Health Center

Lockerz

I just want you to know what a great HelpDesk team you have.  As the most computer-challenged client that Techcare has, no one can possibly appreciate them more than I do!  Bert, Vince, Sylvester, and Tina are all terrific!  Despite the fact that they all probably draw straws to see who who the "short straw person" is that has to take the call, when "Mary Jo" pops up on the caller-ID, they all cheerfully volunteer to help as if it is the highlight of their day!

Both Techcare and Lockerz are blessed to have such a bright and wonderful team!  Thank you for everything!!

Warm regards,
Mary Jo MacPherson
Lockerz

EFS National

"Your Techcare team goes above and beyond the call of duty for network support disaster recovery.  Recently, during a heavy Chicago snowstorm and after normal work hours, one of your engineers noticed three stranded staff members waiting for cabs outside our office and offered them a ride. He drove one hour out of his way in blizzard conditions to take these three employees home.  Techcare is our hero, not only for outstanding network support, but for amazing professionalism and client care as well."

John Taddonio
President, EFS National

Green Associates

"We had gotten to the point in the evolution of our technology that one of my architects frequently had to stop project work to work on technology issues, and project work was suffering.  I didn't get into this business to worry about keeping computers running.  Your responsive help desk service has been a God-send, and something we weren't receiving from our previous provider.  I would recommend your service to other Architecture firms."

George W. Reigle, AIA, CSI
Green Associates

Hitchcock Design Group

"I wanted to take a few moments to let you know that having Techcare as our IT support department has been really wonderful. The transition to Techcare managed support has been efficient, and our HDG team feels that when an issue comes up - the Techcare support team takes the right action. From the helpdesk and network administration, through the remediation project team, to the Virtual CIO (chief information officer) role - you have really allowed us to focus on own business and clients while using the technology as another resource within our toolkit. After all - we're architects, not IT professionals."

Sheila Bushong
Business Manager, Hitchcock Design Group